Where we ship

We currently ship to the United States and Canada only. Within Canada, some provinces require import documentation before a bird can legally cross the border. Contact us before ordering and we'll confirm what your province requires.

Quaker parrots are restricted or prohibited in a number of U.S. states and Canadian provinces because of agricultural regulations that apply specifically to this species. It is your responsibility to confirm that ownership is legal at your delivery address before placing an order. If you are unsure, email us first, we would rather help you check than process an order we can't legally deliver.

How your bird travels

Your quaker parrot does not travel in a cardboard box on a delivery truck. Live birds ship separately from any supplies in your order, inside a ventilated, species-appropriate travel crate, timed to spend the least possible time in transit.

Once your order and payment are confirmed, we contact you directly by phone or email to agree on a delivery date. Live birds are not tracked the way a parcel is. Instead, you'll hear from us personally as the shipment is booked and again as it moves.

Live arrival promise

Every bird we ship is covered by our Live Arrival Guarantee. If something goes wrong in transit, contact us within 24 hours of delivery with your unboxing video and we will make it right, a replacement or a refund, depending on the circumstances.

Full terms, including what we need from you to process a claim, are on our Live Animal Guarantee & Shipping Policy page.

Care supplies and starter kits

If you order a cage, toys, or a starter kit alongside your bird, those ship separately through standard parcel carriers, not the live-animal transport your bird uses.

Supply orders are processed within 1–2 business days. Shipping cost for expedited service is calculated at checkout. Once shipped, you'll receive a tracking number by email.

Good to know

• Orders placed on weekends or holidays are processed the next business day.
• We do not ship live birds into severe heat or cold, even if it delays your order by a day or two. Your bird's safety comes first.
• Delivery windows can shift during extreme weather or carrier disruptions. We'll keep you updated the moment we know.
• A working phone number and someone available on delivery day are required for every live bird shipment.