Who we are

QuakerParrot.online is an online store specializing in quaker parrots and their care supplies, serving customers across the USA and Canada. For any privacy question, reach us at info@quakerparrot.online.

Information we collect

Information you give us directly

• Full name
• Email address and phone number
• Shipping and billing address
• Payment details, processed securely, we do not store full card numbers
• Messages you send through our contact form, including anything you tell us about your bird for a support or claim inquiry

Information collected automatically

• IP address, browser type, and device information
• Pages viewed and time spent on our site
• Products viewed or added to your cart
• The site or search engine that referred you to us

How we use your information

• Process and fulfill orders, including scheduling live bird delivery
• Send order confirmations, delivery updates, and Live Arrival Guarantee correspondence
• Respond to your questions and support requests
• Improve our website, listings, and care resources
• Send promotional emails, only if you've opted in
• Detect and prevent fraud or suspicious activity
• Comply with legal and regulatory obligations, including species compliance recordkeeping

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies

We use cookies to keep items in your cart, remember your login session, understand site traffic, and show relevant content. You can disable cookies through your browser settings at any time, though some features may not work as well if you do.

Order processing and third parties

To fulfill orders and run our website, we work with trusted third-party services, including payment processors, live-animal transport and shipping carriers, email service providers, and analytics tools. These providers receive only the information they need to do their job and aren't permitted to use it for any other purpose.

Data security

Our website uses SSL encryption to protect data in transit, and payment information is processed through secure, PCI-compliant gateways. No online transmission is ever 100% secure, so we encourage strong, unique passwords and keeping your account details private.

Data retention

We keep personal information only as long as necessary for the purposes described in this policy, including accounting, legal, and species compliance recordkeeping requirements. You can request deletion of your data at any time by contacting us.

Your rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing emails at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, email info@quakerparrot.online.

Marketing emails

If you subscribe to our newsletter or opt in at checkout, we may send you occasional emails about new birds, care tips, or offers. You can unsubscribe any time using the link in any email or by contacting us directly, and we'll remove you promptly.

Children's privacy

QuakerParrot.online is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

Links to other websites

Our site may contain links to external websites. We're not responsible for the privacy practices of those sites, and we encourage you to review their policies before sharing any personal information.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Please check back periodically to stay informed.

Contact us

Questions about this Privacy Policy are always welcome.